Is this a real person or a computer? It's an automated assistant — and we tell your callers that right up front. We think being honest earns more trust (and more jobs) than pretending otherwise. It's fast, polite, and it never misses a message.
What actually happens when I miss a call? When a call goes unanswered, the caller gets a text back — usually within seconds. It asks what they need, gets the job details, and offers to book them in. You get everything sent straight to your phone.
Do I have to change my phone number? No. It works with the number you already use. Nothing changes for you or your customers — except that missed calls stop turning into lost jobs.
What if the customer just wants to talk to me? No problem. You still get their name, number, and what they called about, so you can call back knowing exactly what the job is. Most of the time, though, they're just glad to get a fast reply and a booking.
How does the Google review part work? After a job's done, the system automatically texts your customer a friendly request for a Google review, with a direct link. More reviews, more trust, more calls — without you chasing anyone down.
What kind of businesses is this for? Trades and home-service businesses — roofers, HVAC, plumbers, electricians, landscapers, and anyone who loses work when the phone goes unanswered.
Where is my information stored? Your data is handled through secure, industry-standard platforms. Some of it may be stored or processed on servers in the United States — and we spell out exactly how in our Privacy Policy, because you deserve to know.
How do I get started? Reach out and we'll set the whole thing up for you — done for you, start to finish. You'll be catching missed calls in no time.